Refund policy
At our store, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free return and refund policy.
Returns
- You can return items within 30 days of receiving your order.
- The item must be unused, in its original packaging, and in the same condition as received.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
Refunds
- Once we receive and inspect your return, we will notify you of approval or rejection.
- If approved, your refund will be processed within 5-7 business days to your original payment method.
- Shipping costs are non-refundable unless the return is due to an error on our part.
Exchanges
- If you received a defective or damaged product, we will exchange it at no additional cost.
- Contact us at support@soulfitline.com within 7 days of receiving your order.
For any questions, feel free to contact our support team. We appreciate your business and strive to provide the best shopping experience.